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At SBVault, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our secure file storage and sharing service.
In Short: We only collect the minimum information necessary to provide you with secure file storage. We never sell your data, and we use industry-leading security measures to protect your files.
📋 Information We Collect
Information You Provide to Us
- Account Information: When you create an account, we collect your email address, username, and password (encrypted).
- Files and Content: We store the files you upload, along with metadata such as file names, sizes, and upload dates.
- Payment Information: If you subscribe to SBVault Pro, payment details are processed securely through Stripe. We do not store your full credit card information.
- Communications: If you contact our support team, we may keep records of your correspondence.
Information Collected Automatically
- Log Data: We collect information about your interactions with our service, including IP addresses, browser type, access times, and pages viewed.
- Device Information: We collect information about the device you use to access vault, including device type, operating system, and unique device identifiers.
- Cookies & Analytics: We use essential cookies to maintain your session and authentication. With your consent, we also use analytics cookies to understand how our site is used, measure traffic patterns, and improve our advertising. You can choose "Essential Only" on the cookie banner to opt out of analytics. See our Cookie Policy section below for full details.
⚙️ How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our file storage and sharing service
- Process your transactions and manage your subscription
- Send you technical notices, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Detect, prevent, and address technical issues and security threats
- Monitor and analyze usage patterns to improve user experience
- Comply with legal obligations and enforce our Terms of Service
🛡️ Security of Your Files
We implement multiple layers of security to protect your data:
- Virus Scanning: Every file uploaded is automatically scanned using VirusTotal to detect malware and viruses before storage.
- Encryption: All files are encrypted at rest using 256-bit AES encryption. Data in transit is protected using TLS/SSL.
- Access Controls: Only you can access your files unless you explicitly create a share link. We implement strict authentication and authorization controls.
- Password Protection: Passwords are hashed using bcrypt with industry-standard security parameters.
- Infrastructure Security: Our servers and databases are protected by firewalls, intrusion detection systems, and regular security updates.
VirusTotal Scanning Note: When you upload a file, SBVault generates a cryptographic hash (a unique digital fingerprint) of that file and submits only the hash to VirusTotal for malware verification. The actual contents of your file are never transmitted to VirusTotal or any external party. This process protects your privacy while ensuring your vault remains free from malware.
🤝 How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances.
- With Your Consent: When you create a share link, the files you share become accessible to anyone with the link (and password, if you set one).
- Service Providers: We work with third-party service providers who perform services on our behalf, such as:
- Stripe for payment processing
- VirusTotal for virus scanning
- Cloud hosting providers for infrastructure
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
- Business Transfers: If SBVault is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, your safety, or the safety of others.
🗄️ Data Retention
We retain your information for as long as your account is active or as needed to provide you services. Specifically:
- Account Data: Retained until you delete your account
- Files: Retained until you delete them or close your account
- Log Data: Retained for up to 90 days for security and troubleshooting purposes
- Deleted Data: When you delete files or your account, we permanently remove the data from our active servers within 30 days. Backups are purged within 90 days.
✅ Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can access and download your files at any time through your account dashboard.
- Correction: You can update your account information in your account settings.
- Deletion: You can delete individual files or your entire account at any time. Account deletion is permanent and cannot be undone.
- Export: You can download all your files at any time.
- Opt-Out: You can opt out of non-essential communications in your account settings.
GDPR and International Privacy Rights
If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):
- Right to access, correct, or delete your personal data
- Right to restrict or object to processing of your data
- Right to data portability - you may download all your files at any time
- Right to withdraw consent at any time without affecting the lawfulness of prior processing
Data Protection Officer: As a small business operating below the threshold requiring a formal Data Protection Officer under Article 37 of the GDPR, SBVault is not required to appoint a DPO. Privacy matters are handled directly by the business owner and operator, SBVault, a product of SkillBreed LLC (Florida Document No. L19000003521). All privacy inquiries, including GDPR and CCPA requests, may be directed to:
support@sbvault.app. We aim to respond within 48 hours.
Infrastructure: Your files and data are stored on servers hosted by DigitalOcean LLC, a cloud infrastructure provider. DigitalOcean is contractually obligated to protect your data and processes it only as directed by SBVault (SkillBreed LLC). For more information, see DigitalOcean's privacy policy at digitalocean.com/legal/privacy-policy.
👶 Children's Privacy
SBVault is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will delete it.
🌍 International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. By using SBVault, you consent to the transfer of your information to our facilities and service providers globally.
🔗 Third-Party Links
Our service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
📝 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Post the revised policy on this page
- Send a notification email to your registered email address at least 14 days before material changes take effect
Material changes include modifications to how we collect, use, or share your personal information, changes to your rights, or changes to how we store or protect your files.
Your continued use of SBVault after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you may close your account and download your files before the effective date.
🍪 Cookie Policy
We use two categories of cookies and similar local-storage technologies:
- Essential cookies — Always active. Required for login sessions, security, and core site functionality. These cannot be disabled without breaking the service.
- Analytics cookies — Only active after you click Accept All on our cookie banner. Used to record page views, traffic sources (e.g. UTM campaign parameters), and anonymized visitor information so we can understand how our site is used and improve our advertising. You can opt out at any time by clearing your browser's local storage for sbvault.app.
When analytics cookies are active, we log: the pages you visit, your browser type, referring website, and (with full consent) your IP address. This data is stored securely on our servers and is never sold to third parties. It may be used to build audience segments for advertising on platforms such as Google Ads or Meta Ads.
Your choices: The first time you visit SBVault you will see a cookie banner. Choosing Essential Only keeps analytics off. Choosing Accept All enables analytics logging. Your choice is remembered for 365 days. To change it, clear the sbvault_cookie_consent key from your browser's localStorage.
🚫 Do Not Track Signals
Our analytics are consent-based — we only record data when you have clicked Accept All. If you choose Essential Only, we do not track your activity across pages or sessions. We do not share data with third-party ad networks without your consent.
🏛️ California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect, use, and disclose
- Right to request deletion of your personal information
- Right to opt-out of the sale of personal information (note: we do not sell personal information)
- Right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information below.
📞 Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: support@sbvault.app
Company: SBVault · A SkillBreed LLC Company · Oakland Park, Florida, USA
Response Time: We aim to respond to all privacy inquiries within 48 hours.
Last Updated: January 19, 2026